Support

A little help
with WaveBot.

WaveBot support is available for direct customers.

The basics

• Requires an Apple silicon Mac running macOS 14 Sonoma or later. Intel Macs are not supported at launch.
• Exports WAV, AIFF, MP3, AAC, and ALAC.
• Converts on your Mac and keeps original files.
• Accepts files and folders, including audio in nested folders.

Trial, license, and refunds

You can convert five files successfully before buying. Failed or canceled conversions do not use an allowance. A $9.99 direct license unlocks more conversions on up to three Macs. Direct purchases have a 14-day refund window.

Contact

[email protected]

Include your WaveBot version, macOS version, and a short description of the problem. For purchase or refund questions, include your order number. Never send your license key or payment details.

Read the common questions or watch the real app walkthrough.